| Technology Services
Portals
Porteck develops enterprise Portal solutions that help large organizations
address the needs of consumers, suppliers, employees and consumers.
Our Web-based Portal solutions can be developed and deployed cost
effectively utilizing our proven strategic design methodology.
Overview
Porteck works with our clients to determine the Portal strategy
that best suits their needs. Whether your organization requires
an overall Web/Portal strategy -- one that encompasses all aspects
of your Customer, Supplier, Employee and Consumer Portals -- or
a more focused, horizontal strategy -- one that is focused on one
audience, such as an Employee Portal, Porteck's strategic consultants
will work collaboratively with your organization to plan and develop
a Portal that meets your needs.
Benefits
Implementing a Portal solution will offer your organization a number
of business, cost and technological benefits.
Business Benefits
- Competitive Advantage: Reach out to both current
and new customers and partners by leveraging the Portal as a competitive
advantage
- Satisfaction and Loyalty: Increase satisfaction
by offering immediate access to relevant information
- Efficiency: A Portal will offer a "standardized
desktop" for employees to use both in-house and remotely
- Collaboration: Support and improve both cross-organizational
and outside communication and collaboration
Cost and Technological Benefits
- User Self Service
· Lowered training and support costs
· Lowered communication costs
· Lowered new customer acquisition costs
- Information Technology
· Lowered deployment costs for new solutions
· Maintain and leverage investment in existing and legacy
systems
Examples
of Portals
A Portal is a single, Web-based access point for customers,
suppliers, employees and consumers to communicate and collaborate
with your organization. Portals provide:
- On-site and remote Web-based connectivity
- Content and Document Management
- Personalized information
- Role-based security
- Reminders and alerts
- Messaging features
- Single sign-on
- Community
- Scalability
- Unified access to existing and legacy systems
Customer Portal
Our Customer Portal allows customers to access the information they
need to work with your organization. By streamlining workflow and
communications, the Portal will enhance the relationship between
your organization and your customers. Through the Portal, customers
can securely access the information they need from anywhere at anytime.
Supplier Portal
Our Supplier Portal encourages suppliers to communicate with your
organization by offering personalized interactive tools and information
that encourage their continued return to the Portal. Through the
Portal, suppliers will have secure access to numerous timesaving
features.
Employee Portal
Our Employee Portal offers your employees a single point of access
to the tools, information and resources they need to do their jobs
well. Through the Portal, employees will have secure access to a
centralized repository of company and personal documents, as well
as corporate procedures and information, which will result in both
organizational efficiencies and employee satisfaction.
Consumer Portal
Our Consumer Portal attracts consumers to your site by offering
information and access to your organization. Through your publicly
accessible Portal, your organization can share information regarding
your specialties, locations and programs. Site visitors may also
make purchase at your store, search for information and apply for
jobs.
Case
Studies
The Ford Foundation
The Challenge - The Ford Foundation
wanted to create a "Virtual Foundation" by enhancing its
current intranet ("ffNet") to expand the feature-set and
increase its usability. The Foundation requested that Porteck upgrade
their system with minimum interruptions to current usage.
The Solution - Porteck worked with
the Ford Foundation to determine what desired modifications and
enhancements were required in order to better support the Foundation's
activities and processes. In order to minimize disruptions to ffNet
users, the Porteck team structured the ffNet enhancements as a series
of development modules that were largely built, tested and deployed
independently. Upgrades included database modifications, application
integration, software upgrades, analytics and personalization modules.
Major Telecom Organization
The Challenge - To create a personalized
B2B Portal for telecommunications companies to assist them in managing
their Toll Free numbers.
The Solution - The Porteck team
built a multifunctional Portal for a major telecom organization
offering toll free services. The Portal we developed provides users
with information, documentation, schedules and update notifications
regarding industry events. The Telco's can also link to a Web-based
access system that enables the telcos to manage their accounts.
Each user has personalized access to the Portal, utilizing role-based
content filtering, single sign-on and content management capabilities
that allow them to personalize the updates and information they
receive.
Westvaco / Paxonix
The Challenge - To develop a B2E
and B2C Portal that allows Paxonix employees to store digital assets
for packaging, price potential new projects, create packaging specifications
and also allows their customers to track progress on their projects.
Paxonix designs and creates packaging for retail products.
The Solution - Porteck worked with
Paxonix to develop the client facing side of this application by
integrating their existing systems with Microsoft's Sharepoint and
by implementing design specifications. We integrated their security
protocols with Sharepoint as well. This Portal has not only streamlined
their internal and external business processes but also allows Paxonix
to service their customers online.
Intercommercial
The Challenge - To create the world's
first physical commodity trading Portal for green coffee traders
and establish Intercommercial as the pioneer in this field.
The Solution - The Porteck team
built a B2B Portal that closely parallels and supports the business
requirements of physical commodity traders and brokers. In a Portal
interface format, traders can place bids and offers or request a
firm reply on line. The Intercommercial Portal maintains role-based
security, controlling who sees quotes and who can accept them. The
site also includesnews feeds, industry-private email, instant messaging,
on-line forums and personalization, empowering traders with their
own "My Pages" that provide a customized view of the commodities
market.
|
Overview